Privacy Policy for TributeTunes Effective Date: February 1, 2025
At TributeTunes, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you use our services. By accessing or using TributeTunes, you acknowledge and agree to the practices outlined below.
1. Overview of Services
TributeTunes creates personalized songs based on details provided by customers. These songs are customized for personal use and delivered via email and Google Drive links. The use of our website, whether for browsing, placing an order, or creating an account, constitutes the “Services.”
2. Information We Collect
General Information
- Usage Data: We gather insights on how you interact with our Services, including website visits, order activity, and performance logs.
- Device Information: We may collect technical details such as your device type, browser, operating system, IP address, and location data for troubleshooting and security purposes.
- Cookies: TributeTunes uses cookies to enhance your experience, remember preferences, and analyze site traffic. You can manage your cookie settings in your browser.
Personal Information
- Account Information: When you create an account or place an order, we collect details such as your name, email, and contact information.
- Payment Data: Payment details, including billing address and transaction details, are securely processed through third-party payment providers.
- Song Details: To create personalized songs, we collect details about the recipient, such as their name, occasion, and any specific traits or memories you choose to share.
- Third-Party Information: If you refer a friend or purchase a gift card, we collect the recipient’s name and email to facilitate the referral or delivery.
- Demographic Data: We may collect optional demographic data, such as age, preferences, and interests, to tailor our Services and marketing efforts.
- Survey Data: We may conduct voluntary user surveys to improve our offerings. Survey responses are anonymized and used for analysis.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Improve Services: Your data allows us to create, process, and deliver customized songs while enhancing user experience. Personalized songs are delivered via email and shared through online file links (e.g., Google Drive). These links are accessible to anyone who has the link, and TributeTunes does not control how recipients may share or distribute them. If you wish to request a link removal after delivery, please contact us at info@tributetunes.com.
- To Communicate with You: We use your contact details for order confirmations, customer support, and service updates.
- For Marketing Purposes: We may send promotional emails, special offers, or updates about new features. You can opt out at any time.
- For Security and Compliance: Your information helps us prevent fraud, ensure compliance with legal obligations, and protect against unauthorized access.
- For Analytics and Personalization: We analyze trends and user behavior to refine our Services and provide personalized recommendations.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Third-party partners who assist with payments, hosting, or customer support. Personalized song links are stored and shared through third-party hosting providers (e.g., Google Drive). TributeTunes does not control how users distribute their purchased songs and is not liable for third-party access once a link has been provided to the purchaser."
- Legal Requirements: If required by law, we may disclose your information to comply with legal requests, enforce our policies, or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business transaction.
- Advertising and Analytics Partners: We may share non-personally identifiable information with third-party analytics and advertising providers to improve our marketing strategies.
5. Data Security & Retention
We implement industry-standard security measures to protect your data. While we strive to safeguard your information, no method is 100% secure. Songs are delivered using third-party file hosting services (such as Google Drive), which are subject to their own security policies. TributeTunes is not responsible for unauthorized access due to file-sharing settings controlled by these third-party platforms. If a song link becomes unavailable due to third-party service disruptions or policies, users may contact us for assistance, but continued access is not guaranteed. .
- Financial Data: Payment details are processed securely and are not stored on our servers.
- Access Control: We limit access to your data to authorized personnel only.
6. Your Choices & Rights
- Access & Updates: You can update or request access to your personal data by emailing info@tributetunes.com.
- Opt-Out: You can unsubscribe from marketing emails using the link provided in our communications.
- Data Deletion: If you wish to have your information removed, contact us at info@tributetunes.com.
- Third-Party Advertising: You may have the option to adjust ad tracking preferences through browser settings or third-party opt-out tools.
7. Children's Privacy
TributeTunes is not intended for users under 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for removal.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a website notice. Continued use of our Services constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this policy, please reach out to us at:
TributeTunes
Email: info@tributetunes.com
Website: www.tributetunes.com